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Vorarlberger Landes-Versicherung V. a. G: cancelling, claims and complaints

Vorarlberger Landes-Versicherung V. a. G. has its head office in Bregenz, Austria. The Austrian Financial Market Authority FMA lists it as an insurance company with company register number 60016i. This page explains where your cancellation goes, the notice periods under Austrian law, how to report a claim and where to complain.

How to cancel with Vorarlberger Landes-Versicherung V. a. G

Send the cancellation to the address on your policy. If none is given, the head office is right:

Vorarlberger Landes-Versicherung V. a. G.
Bahnhofstraße 35
6900 Bregenz
Austria

Open-ended contracts can be ended by either side only at the end of the current insurance period; the notice is set in the policy and lies between one and three months (section 8(2) of the Austrian Insurance Contract Act, VersVG). A consumer who signed for more than three years may cancel at the end of the third year and each later year with one month's notice (section 8(3) VersVG).

Give your policy number, your name and the date, and ask for confirmation of receipt.

Reporting a claim to Vorarlberger Landes-Versicherung V. a. G

  1. Report the loss as early as you can; policy conditions almost always require prompt notice.
  2. Keep the damage as small as is reasonable and do not throw anything away before the insurer has seen it.
  3. Collect photos, receipts and names of witnesses; for burglary and theft you also need a police report.
  4. Keep your policy number at hand.

Phone and website from the register; your policy takes precedence.

Complaints about Vorarlberger Landes-Versicherung V. a. G

The complaints office does not list Vorarlberger Landes-Versicherung V. a. G separately in its 2025 report: companies with less than one per cent of complaints are grouped as "other".

Where to complain

Write to the insurer first. If that does not help, the insurance complaints office at the Ministry of Social Affairs accepts complaints about insurers; the FMA checks whether a company keeps to supervisory rules but does not decide individual cases. If the insurer rejects a claim in writing, a one year deadline to go to court can start (section 12(3) VersVG).

What Vorarlberger Landes-Versicherung V. a. G is licensed to insure

According to the register the company is licensed for 12 classes:

  • 01 Accident
  • 03 Land vehicles (comprehensive)
  • 08 Fire and natural forces
  • 09 Other damage to property
  • 10 Motor vehicle liability
  • 13 General liability
  • 16 Miscellaneous financial loss (limited to …)
  • 17 Legal expenses
  • 18 Assistance
  • 19 Life
  • 20 Marriage and birth assurance
  • 21 Unit and index linked life

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Questions

Where do I send a cancellation to Vorarlberger Landes-Versicherung V. a. G?

To the address on your policy, otherwise to the head office: Vorarlberger Landes-Versicherung V. a. G., Bahnhofstraße 35, 6900 Bregenz.

How much notice do I need to give?

For open-ended contracts, at the end of the insurance period with the notice in the policy, between one and three months. Consumers can end contracts of more than three years at the end of the third year with one month's notice (section 8 VersVG).

Who supervises Vorarlberger Landes-Versicherung V. a. G?

The Austrian Financial Market Authority FMA.

Sources

Updated: 16 October 2026 · Insurers in Austria · Insurers in Germany