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The claims lab

Build yourself a claim. See who pays.

Build a claim from seven cases from practice and compare three tariffs side by side. The bar shows what arrives, the hatched part behind it is what you carry yourself. And the toggle shows what a moment of carelessness costs.

1, What happened?

2, How expensive?

3, And if it is your fault?

A seacock not closed, a forgotten impeller, a glance at the phone at the wrong moment. Flip the switch.

Run aground

Rudder blade bent, shaft out of true, saildrive leaking. Reported less often than a collision, but costly relative to the value of the boat.

Basis (partial cover) pays nothing

Stranding and accident damage is only covered from Basis Plus. Basis knows only natural forces, fire, explosion and theft of the whole boat.

Basis PLUS (full cover) €27,500

Full hull cover: stranding, capsizing and sinking count as an accident and are included.

Premium €27,500

Full hull cover: stranding, capsizing and sinking count as an accident and are included.

Model calculation with a sum insured of €120,000 and a €500 deductible. On theft the deductible falls away from Basis Plus. Only your policy document is binding.

What you see in the lab

The tariff line does not run along the amount, it runs along the cause

Storm, fire and theft of the whole boat are covered in all three tariffs, nothing differs there. The difference begins where a person was involved: running aground, the stolen outboard, the forgotten seacock. Those are also the claims that cost most in our own claims records.

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Reading the result

How to read the claims lab, and where it stops

The claims lab is a model, not a claims file. You pick a case from the seven, set the repair costs with the slider and decide whether the damage was caused by gross negligence. The three tariff cards are then recalculated at once. Each card shows the amount that would arrive, and the bar beneath translates it into a share of the repair costs: a full bar means the invoice is settled apart from the deductible, a short bar means a cap has taken effect, and an empty hatched track means the case is not insured under that tariff at all. The sentence under every bar names the reason, and that is the part worth reading twice.

Three inputs move the figures. The case decides whether the cause is insured at all, because a policy answers the question of cause before it looks at the amount. The slider decides how heavily the fixed deductible and any cap weigh: on a small invoice the deductible is a large share, on a total loss it hardly shows. The toggle decides how much of the amount survives once negligence is in play, and it is locked or greyed out where the question has no bearing on the case. Move a single input at a time and watch which card reacts, and you will see which clause is doing the work.

What the lab cannot do: it works with a fixed sum insured, a fixed deductible and seven typical patterns, so it knows neither your boat nor your own policy, and it cannot tell you whether a real claims handler would rate an incident as gross negligence. Typical mistakes when reading it: taking the slider value for the sum insured (it is the repair invoice, not the value of the boat), forgetting that a total loss is capped at the sum insured, and skipping the reason line under the bar. Whichever policy you hold, check three things against your own document: which causes are listed as insured, what the deductible is and when it falls away, and how the conditions treat gross negligence.

Friends sing along to a guitar on a pontoon boat in the sunshine

A song on deck

Sun out, lines fast, worries off.

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