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Privacy policy of NAMMERT Assekuradeur GmbH

This privacy policy explains which kinds of your personal data (“data” for short) we process, for what purposes and to what extent. It covers all processing of personal data that we carry out, both when we provide our services and, in particular, on our websites and on external online presences such as our social media profiles (together referred to as our “online services”).

The terms used in this policy are not gender-specific.

This English version reproduces our German privacy policy in content; in case of doubt, the German version at www.nammert.com/datenschutz.php is authoritative.

Last updated: 23 October 2026

Controller

NAMMERT Assekuradeur GmbH
Karl Marx Str. 4
D - 15711 Königs Wusterhausen

Managing director: Norman Nammert
info@nammert.com

Contacting our data protection officer

NAMMERT Assekuradeur GmbH
Norman Nammert
Karl Marx Str. 4
15711 Königs Wusterhausen
Germany
datenschutz@nammert.com

For the data relating to your insurance contract, the risk carrier is also a controller: Württembergische Versicherung AG, W&W-Platz 1, 70806 Kornwestheim, info@wuerttembergische.de. You can reach its data protection officer via Wüstenrot & Württembergische AG, W&W-Platz 1, 70806 Kornwestheim, dsb@ww-ag.com. Württembergische’s privacy notices under Articles 13, 14 and 21 GDPR come with your contract documents and can also be downloaded under Terms and documents (in German).

Overview of processing

The overview below summarises the types of data we process, the purposes for which we process them and the people concerned.

Types of data processed

• Master data (e.g. names, addresses).
• Applicant data (e.g. personal details, postal and contact addresses, the documents belonging to an application and the information they contain, such as cover letter, CV and references, and any other information about the applicant or their qualifications provided for a specific position or volunteered by the applicant).
• Content data (e.g. text entries, photographs, videos).
• Contact data (e.g. email addresses, telephone numbers).
• Meta and communication data (e.g. device information, IP addresses).
• Usage data (e.g. web pages visited, interest in content, access times).
• Location data (data indicating the location of an end user’s device).
• Insurance contract data (customer number, policy number).

Categories of data subjects

• Applicants.
• Prospective customers.
• Communication partners.
• Users (e.g. website visitors, users of online services).
• Policyholders.

Purposes of processing

• Providing our online services and making them easy to use.
• Application procedures (establishing and, where applicable, carrying out and later ending an employment relationship).
• Direct marketing (e.g. by email or post).
• Feedback (e.g. collecting feedback via an online form).
• Contact requests and communication.
• Audience measurement (cookieless statistics on our own server, see the section on audience measurement).
• Security measures.
• Surveys and questionnaires (e.g. surveys with free-text fields, multiple-choice questions).
• Contractual services and customer service.
• Managing and answering enquiries.

Relevant legal bases

Below we set out the legal bases in the General Data Protection Regulation (GDPR) on which we process personal data. Please note that, in addition to the GDPR, the national data protection rules of your country or ours may apply. Where a more specific legal basis applies in an individual case, we tell you so in this privacy policy.

• Consent (Art. 6(1)(a) GDPR): you have given your consent to the processing of your personal data for one or more specific purposes.
• Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR): the processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.
• Legitimate interests (Art. 6(1)(f) GDPR): the processing is necessary for the legitimate interests of the controller or a third party, unless your interests or fundamental rights and freedoms that require the protection of personal data override them.
• Art. 9(1)(b) GDPR (application procedure as a pre-contractual or contractual relationship): where, as part of an application procedure, we ask applicants for special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. health data such as a severe disability, or ethnic origin) so that the controller or the data subject can exercise rights and meet obligations arising from employment law and social security and social protection law, we process them under Art. 9(2)(b) GDPR. Where this is needed to protect the vital interests of applicants or other people, we process them under Art. 9(2)(c) GDPR; for the purposes of preventive or occupational medicine, assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment, or the management of health or social care systems and services, under Art. 9(2)(h) GDPR. Where applicants share special categories of data voluntarily on the basis of consent, we process them under Art. 9(2)(a) GDPR.

National data protection rules in Germany: in addition to the GDPR, German national data protection rules apply. These include in particular the Bundesdatenschutzgesetz, BDSG (German Federal Data Protection Act, formally the Act on the Protection against Misuse of Personal Data in Data Processing). The BDSG contains special rules on the right of access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, transfers, and automated individual decision-making including profiling. It also governs data processing for employment purposes (§ 26 BDSG), in particular as regards establishing, carrying out or ending employment relationships and the consent of employees. The data protection acts of the individual German federal states (Landesdatenschutzgesetze) may also apply.

Security measures

In line with the legal requirements, we take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk. In doing so, we take into account the state of the art, the costs of implementation, the nature, scope, context and purposes of the processing, and the varying likelihood and severity of the risk to the rights and freedoms of natural persons.

These measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data, as well as access to it, its input, its transfer, the securing of its availability and its separation. We have also set up procedures that ensure data subjects can exercise their rights, that data is erased and that we respond to threats to the data. We also take the protection of personal data into account when developing or selecting hardware, software and procedures, in line with the principles of data protection by design and by default.

SSL encryption (https): we use SSL encryption to protect the data you send through our online services. You can recognise an encrypted connection by the prefix https:// in your browser’s address bar.

To protect the personal data you enter on our website, we use Transport Layer Security (TLS), which encrypts the information you enter.

Transfer and disclosure of personal data

When we process personal data, it may be transferred or disclosed to other bodies, companies, legally independent organisational units or people. Recipients may include, for example, payment institutions in the course of payments, service providers commissioned with IT tasks, or providers of services and content embedded in a website. In such cases we comply with the legal requirements and, in particular, conclude the appropriate contracts or agreements with the recipients to protect your data.

Processing in third countries

Where we process data in a third country (that is, outside the European Union (EU) and the European Economic Area (EEA)), or where processing takes place through the use of third-party services or the disclosure or transfer of data to other people, bodies or companies, we do so only in accordance with the legal requirements.

Unless you have given express consent or the transfer is required by contract or by law, we process data, or have it processed, only in third countries with a recognised level of data protection, under a contractual obligation through the European Commission’s standard contractual clauses, where certifications are in place, or under binding corporate rules (Art. 44 to 49 GDPR; European Commission information page: ec.europa.eu).

Cookies and browser storage

This website does not set cookies. Neither we nor any third party place cookies on your device when you visit. That is why there is no consent banner here: there is nothing you need to consent to.

In a few places your browser remembers something so that a feature can work at all. This happens in your device’s local storage and is not sent to us or to any third party. It concerns: the on-board folder (Bordmappe: the boats and pages you have saved), partial entries in forms and in the premium calculator so that you do not lose what you have started, your best scores in the small knowledge games, and two display notices (season banner, switching window) so that a notice you have closed stays closed.

These entries stay on your device until you delete them. You can remove them by clearing the site data for this address in your browser; the on-board folder can also be emptied directly on its own page.

Types of data processed: none. The information mentioned does not leave your device.

Legal basis: the storage serves only the features you use and is strictly necessary for them (§ 25(2) no. 2 TDDDG, the German Telecommunications Digital Services Data Protection Act).

Providing our online services and web hosting

To provide our online services securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers they manage) the online services can be accessed. For these purposes we may use infrastructure and platform services, computing capacity, storage space and database services, as well as security and technical maintenance services.

The data processed in providing the hosting may include all information about the users of our online services that arises from their use and communication. This regularly includes the IP address, which is needed to deliver the content of online services to browsers, and all entries made within our online services or on websites.

Access data and log files: we (or our web hosting provider) collect data on every access to the server (server log files). Server log files may include the address and name of the web pages and files accessed, the date and time of access, the volume of data transferred, a message confirming successful access, the browser type and version, the user’s operating system, the referrer URL (the page visited before) and, as a rule, IP addresses and the requesting provider.

Server log files may be used for security purposes, for example to prevent the servers from being overloaded (in particular in the case of abusive attacks, known as DDoS attacks), and to ensure that the servers are adequately utilised and stable.

Blogs and publications

We use blogs or similar means of online communication and publication (“publication medium”). Readers’ data is processed for the purposes of the publication medium only to the extent necessary to display it, to allow communication between authors and readers, or for security reasons. Otherwise, the information in this privacy policy on how we process the data of visitors to our publication medium applies.

Contacting us

When you contact us (e.g. via a contact form, by email, by telephone or via social media), we process the information you give us to the extent necessary to answer your enquiry and any measures you request.

Where your enquiry relates to a contractual or pre-contractual relationship, we answer it to fulfil our contractual obligations or to respond to (pre-)contractual requests; in all other cases, on the basis of our legitimate interest in answering enquiries.

Policy check and premium enquiry

On our website you can have an existing insurance policy checked (“policy check”). To do so, you upload your policy to the application as a PDF or a photo.

The analysis runs in two stages. We describe them in full here so that you know what happens to your document before you upload it.

Stage 1, in your browser: the file is opened on your device and, if it has a text layer, the text is read. Pattern recognition then searches locally for the insurer, premium, deductible and sums insured. If this step produces a result, your document does not leave your device.

Stage 2, recognition by an AI service: if local recognition is not enough, which is regularly the case with photographed policies and scanned PDF files without a text layer, the content of your document is sent to an AI service for recognition. Depending on the document, this means the extracted text, page images of the file or the file itself. The service analyses it solely for the purpose of this recognition; it does not store it for its own purposes or train on your data. The processing may take place in a third country outside the EU, see “Processing in third countries”.

The legal basis for the transfer in stage 2 is your consent (Art. 6(1)(a) GDPR), which you give by uploading the file. If you would rather not, please enter the details in the form yourself or send us the policy by email or post. We check it in person anyway, and you lose nothing by doing so.

We do not store the uploaded file ourselves. Your details reach us only when you expressly send the result or request a callback; the information under “Contacting us” then applies. The same goes for details you enter in the online calculator to obtain a quote.

To display PDF files in the browser, a software library is loaded from a content delivery network; the information under “Plugins and embedded functions and content” applies.

Broker enquiries and insurance brokerage

Insurance contracts are arranged by the insurance broker Norman Nammert, Karl-Marx-Straße 4, 15711 Königs Wusterhausen, Germany (German register of insurance intermediaries, Vermittlerregister, no. D-C08Q-TOSD4-37). This covers boat and yacht insurance as well as all other lines, in Germany and, under the freedom to provide services, also in Austria and Spain. He is the controller for the data he processes for this purpose; NAMMERT Assekuradeur GmbH operates this website. If you request a quote through our broker enquiry, we process your contact details, the types of insurance you select and the information you give for each line, for example about your vehicle, home, business or occupation.

Sharing with insurers: so that we can present quotes to you, we send the necessary information to the insurance companies from which we obtain quotes and, where necessary, to broker pools or underwriting agencies (Assekuradeure) through which we access those insurers’ products. If you decide on a contract, we pass the application data to the insurer you have chosen. We only send what is needed to assess and price the risk in question.

Health information: for health, long-term care, occupational disability, accident and life insurance, information about your health may be needed. We only process and pass on such data with your express consent, which you give in the form. You can withdraw it at any time with effect for the future; we can then no longer obtain quotes for these lines.

Retention: if no contract results, we delete the information as soon as it is no longer needed for your enquiry, at the latest three years after we receive the enquiry, unless a statutory retention obligation prevents this. If a contract is concluded, we keep the advice records and contract documents for the statutory retention periods.

Academy prize draw

If you take part in the prize draw after passing the Academy challenge, you send us your name, email address, country of residence and the completed test. We use this information only to draw the winners, notify them and pay the course invoice.

The legal basis is running the prize draw under the terms of participation (Art. 6(1)(b) GDPR). Taking part does not mean we will send you advertising.

Retention: we delete the details of participants who do not win after the draw. For winners, we keep the name and the course invoice for as long as tax law requires.

Boat finance enquiries

If you write to us via the boat finance page, we process your contact details, the details of the boat and the key figures of the finance you want (purchase price, deposit, term, the instalment assumed in the calculator). The calculator itself runs only in your browser; what you type there reaches us only when you submit the form.

Sharing with a finance partner: only if you expressly agree in the form do we pass your enquiry on to a finance partner so that they can make you an offer. Without that agreement, the enquiry stays with us. You can withdraw your agreement at any time with effect for the future. Your creditworthiness is checked by the finance partner alone, not by us.

Retention: we delete the information as soon as it is no longer needed for your enquiry, at the latest three years after we receive the enquiry, unless a statutory retention obligation prevents this.

Position reports on long passages and blue water voyages

For contracts with long-passage or blue water cover, regular position reports are part of the insurance cover. You report your position to us yourself roughly every 300 nautical miles, usually by email, satellite message or telephone. Your vessel is not tracked automatically; we receive only the information you actively send us.

We process this information for two purposes. First, to look after your contract: we compare your position with current weather and situation models so that we can warn you of hazards on your course, and in the event of a claim we can bring in the nearest partner from our network. Second, to build a general picture of conditions for other policyholders with long-passage cover.

What we share: we do not pass your position or your contract or vessel data on to other policyholders. We only share factual information about conditions that cannot be traced back to an individual vessel or person, such as weather, the security situation and harbour closures in a region, or frequent encounters with marine wildlife. Recipients cannot link any of it to you.

We pass position information to third parties outside this group only where this is necessary to save lives, to salvage the vessel or to handle a claim, in particular to rescue coordination centres, salvage companies, surveyors and the risk carrier.

Legal basis: performance of the insurance contract (Art. 6(1)(b) GDPR); for sharing information about conditions, additionally our legitimate interest in the safety of the insured vessels and people (Art. 6(1)(f) GDPR); in an emergency, vital interests (Art. 6(1)(d) GDPR). Retention: position information is stored for the duration of the voyage and for handling any claims, and then treated in line with the statutory retention periods.

Readers’ vote: favourite harbour

In the readers’ vote for the favourite harbour, you vote for a harbour without registering. We do not store a name, an email address or an IP address in plain text. For each harbour we only count the number of votes, in total and per day.

So that nobody votes more than once a day in the same category, we create an encrypted checksum from the IP address and browser identifier together with the date (HMAC with a secret key). The IP address cannot be worked out from it. We delete each day’s checksums when the day changes.

Legal basis: our legitimate interest in a fair vote without multiple votes (Art. 6(1)(f) GDPR). Retention: checksums until the end of the day; vote counts per harbour until the vote has closed and the winners have been announced.

Job applications

To apply, applicants need to give us the information required to assess and select them. Which information is required follows from the job description or, for online forms, from the details given there.

As a rule, the required information includes personal details such as name, address and a way of contacting you, as well as evidence of the qualifications needed for the position. On request, we are happy to tell you which information we need.

Where available, applicants can send us their applications using an online form. The data is transmitted to us encrypted in line with the state of the art. Applicants can also send applications by email. Please note, however, that emails on the internet are generally not sent encrypted. Emails are usually encrypted in transit, but not on the servers from which they are sent and received. We therefore cannot accept responsibility for the transmission path of an application between the sender and its receipt on our server.

For the purposes of finding applicants, receiving applications and selecting applicants, we may use applicant management or recruitment software, platforms and third-party services, in compliance with the legal requirements.

Applicants are welcome to contact us about how to submit their application, or to send it to us by post.

Processing of special categories of data: where, as part of the application procedure, we ask applicants for special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. health data such as a severe disability, or ethnic origin) so that the controller or the data subject can exercise rights and meet obligations arising from employment law and social security and social protection law, we process them under Art. 9(2)(b) GDPR. Where this is needed to protect the vital interests of applicants or other people, we process them under Art. 9(2)(c) GDPR; for the purposes of preventive or occupational medicine, assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment, or the management of health or social care systems and services, under Art. 9(2)(h) GDPR. Where applicants share special categories of data voluntarily on the basis of consent, we process them under Art. 9(2)(a) GDPR.

Erasure of data: if an application is successful, we may continue to process the data provided by the applicant for the purposes of the employment relationship. Otherwise, if the application for a position is unsuccessful, we delete the applicant’s data. We also delete it if an application is withdrawn, which applicants may do at any time. Subject to a justified withdrawal by the applicant, deletion takes place at the latest after six months, so that we can answer any follow-up questions about the application and meet our obligations to provide evidence under the rules on equal treatment of applicants. Invoices for any travel expense reimbursement are archived in line with tax law requirements.

Inclusion in a talent pool: where we offer it, inclusion in a talent pool is based on consent. Applicants are informed that their agreement to be included in the talent pool is voluntary, has no effect on the current application procedure and can be withdrawn at any time with effect for the future.

Questions from boat owners

If you ask us a question via a product page or “Asked and answered”, we store the question, any details you choose to give about your boat and cruising area, your email address, the page you asked from and the date on our own server in Germany. The question is also emailed to our office.

We send the answer to your email address and then delete the address from our records. If you have agreed to publication, the question and our answer appear on the website without your name and without your email address. You can withdraw your agreement at any time by emailing info@nammert.com; we will then take the question off the page.

The legal bases are answering your enquiry (Art. 6(1)(b) GDPR) and, for publication, your consent (Art. 6(1)(a) GDPR). If you also tick the Owners’ Letter, the following section applies: you will first receive an email asking you to confirm.

Owners’ Letter

For the Owners’ Letter (Eignerbrief), we store your email address and the language you want to read it in on our own server in Germany. As proof of your consent, we record when and from which IP address you subscribed and confirmed. Only after you confirm do we pass your address and language on to our email delivery service Brevo, which sends the letter on our behalf (processing on our behalf under Art. 28 GDPR; for the provider, see above under Contacting us).

Measuring success: Brevo records whether and when the letter was opened and which links in it were clicked (using an invisible image and redirect links). We use these figures only to see which topics interest boat owners, and we do not use them for advertising by third parties. This measurement is part of your consent; if you do not want it, your only option is to unsubscribe from the Owners’ Letter, because Brevo cannot switch it off for individual recipients. You can unsubscribe using the link at the end of every issue; Brevo then blocks your address for further letters.

The legal basis is your consent (Art. 6(1)(a) GDPR). You withdraw it using the link in every issue; after that you will not receive the Owners’ Letter any more. We then keep the proof of consent for no more than three years, as described in the following section.

Boat Watch

For Boat Watch (Bootswache), we store on our own server in Germany your email address, your language, the name of your boat and, if you provide them, the MMSI, berth, cruising area, how you can help other owners, and your customer or policy number. As proof of your consent, we record when and from which IP address you signed up and confirmed.

Positions: if you have given an MMSI, we periodically retrieve the position reports that your AIS device broadcasts publicly anyway, via the aisstream.io service. For this we send only the MMSI, no email address and no name. Of this, we store only the berth we derive from these reports, when your boat was last seen and whether we have sent you an alert, not a history of your trips. The analysis runs on GitHub servers, which likewise see only the MMSI.

In the owners’ network: we show your boat name and cruising area to other participants only if you expressly tick this when signing up, and only for requests for help. We do not pass your email address on to other owners.

The legal basis is your consent (Art. 6(1)(a) GDPR). You withdraw it using the link in every Boat Watch email; after that we stop watching your boat and stop writing to you. We then keep the proof of consent for no more than three years. If you are insured with us, the sign-up can later be transferred to your customer account; this consent and its withdrawal still apply.

Newsletters and electronic notifications

We send newsletters, emails and other electronic notifications (“newsletters”) only with the recipient’s consent or where the law permits it. Where the content of a newsletter is specifically described when you sign up, that description governs your consent. Otherwise, our newsletters contain information about our services and about us.

To sign up for our newsletters, it is generally enough to give your email address. We may, however, ask you for a name so that we can address you personally in the newsletter, or for other details if they are needed for the purposes of the newsletter.

Double opt-in: signing up for our newsletter generally works by double opt-in. This means that after signing up you receive an email asking you to confirm. The confirmation is needed so that nobody can sign up using someone else’s email address. Newsletter sign-ups are logged so that we can prove the sign-up process met the legal requirements. This includes storing the time of sign-up and confirmation, as well as the IP address. Changes to your data held by the email delivery service are logged as well.

Erasure and restriction of processing: we may keep unsubscribed email addresses for up to three years on the basis of our legitimate interests before deleting them, so that we can prove that consent was once given. Processing of this data is restricted to the possible defence against claims. You can request individual deletion at any time, provided you also confirm that consent was given in the past. Where we are obliged to observe objections permanently, we reserve the right to keep the email address in a block list solely for that purpose.

The sign-up process is logged on the basis of our legitimate interest in proving that it was carried out properly. Where we commission a service provider to send emails, we do so on the basis of our legitimate interest in an efficient and secure delivery system.

Legal bases: newsletters are sent on the basis of the recipient’s consent or, where consent is not required, on the basis of our legitimate interest in direct marketing, if and to the extent the law permits it, for example when advertising to existing customers. Where we commission a service provider to send emails, we do so on the basis of our legitimate interests. The registration process is recorded on the basis of our legitimate interests in order to prove that it was carried out in accordance with the law.

Content: information about NAMMERT, our services, products, promotions and offers, as well as general information from the insurance industry.

Newsletter analysis and success measurement: the following concerns only the newsletter, not visits to this website. Newsletters contain a “web beacon”, a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use an email delivery service, from its server. When it is retrieved, technical information such as details of your browser and system, your IP address and the time of retrieval is collected.

This information is used to improve the newsletter technically, based on the technical data or on target groups and their reading behaviour, using where they open it (which can be determined from the IP address) or when. This analysis also includes whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be attributed to individual newsletter recipients. However, neither we nor, where used, the email delivery service aim to monitor individual users. Rather, the analyses help us to understand our users’ reading habits and to adapt our content to them, or to send different content according to our users’ interests.

Unless users have given express consent, newsletter analysis and success measurement are based on our legitimate interest in using a user-friendly and secure newsletter system that serves both our business interests and users’ expectations.

Unfortunately, you cannot withdraw from success measurement separately; to stop it, you need to cancel or object to the whole newsletter subscription.

Audience measurement without cookies

We measure the reach of this website with a self-hosted installation of the open-source software Umami on our own server in Germany. The measurement works on the server side: no cookie is set, and nothing is stored on or read from your device. No third-party analytics script is loaded into your browser; the pages contain only a tiny check line of our own which, once per page view and without any further data, reports that the page was displayed in a real browser. This report serves solely to tell human visits apart from automated requests (bots). The section on cookies above still applies in full. No third parties are involved, and no data is passed on to advertising networks.

For each page view we process: the address of the page viewed (including any campaign identifier, for example from a printed QR code), the referring page in shortened form, the page title, the language, the time, your IP address and the browser identifier (user agent), plus technical request headers (language and browser signals) that help tell human visits apart from automated requests. From these, country, region, city, browser, operating system and device class are derived. The IP address is not stored: it is used only briefly to determine the country and to create a session identifier that changes daily and cannot be reversed. You are not recognised beyond the day, and no user profiles are created. Before being added to the statistics, the information sits in a queue on our own server for no more than 72 hours.

In addition to page views, we count when a form on this website has been submitted successfully: only the type of form (such as “contact” or “callback”) and the page it was sent from are recorded, never what you entered. In the premium calculator we also count which step was reached, whether a premium was shown and whether a quote was requested, each with only the boat type and country of residence as attributes: never amounts, boat values or other entries. These counts are also tied to the daily changing session identifier and end with it.

If your browser sends the “Do Not Track” or “Global Privacy Control” signal, your visit is not counted at all.

Presences on social networks (social media)

We maintain online presences on social networks and, in that context, process users’ data in order to communicate with the users active there or to provide information about us.

Please note that users’ data may be processed outside the European Union. This may involve risks for users, for example because it could make it harder to enforce their rights.

In addition, users’ data on social networks is usually processed for market research and advertising purposes. For example, usage profiles can be created from users’ behaviour and the interests that follow from it. These profiles can in turn be used, for example, to show adverts inside and outside the networks that presumably match users’ interests. For these purposes, cookies are usually stored on users’ computers, recording their usage behaviour and interests. Usage profiles may also store data independently of the devices users use (in particular if users are members of the platforms concerned and are logged in to them).

For a detailed description of the processing and the opt-out options, please refer to the privacy policies and information provided by the operators of the networks concerned.

For requests for information and the exercise of data subject rights, too, please note that these are most effectively asserted with the providers. Only the providers have access to users’ data and can take action and provide information directly. If you still need help, you are welcome to contact us.

Plugins and embedded functions and content

We embed functional and content elements in our online services that are obtained from the servers of their respective providers (“third-party providers”). These may be, for example, graphics, videos or social media buttons and posts (together referred to as “content”).

Embedding always requires the third-party providers of this content to process users’ IP addresses, because without the IP address they could not send the content to the user’s browser. The IP address is therefore necessary to display this content or these functions. We try to use only content whose providers use the IP address solely to deliver the content. Third-party providers may also use pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. Pixel tags can be used to analyse information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on users’ devices and may include technical information about the browser and operating system, referring websites, the time of the visit and other details of how our online services are used, and may be combined with such information from other sources.

Legal bases: where we ask users for their consent to the use of third-party providers, the legal basis for processing the data is consent. Otherwise, users’ data is processed on the basis of our legitimate interests (that is, our interest in efficient, economical and recipient-friendly services). In this context, please also see the information on the use of cookies in this privacy policy.

Erasure of data

The data we process is deleted in accordance with the legal requirements as soon as the consent permitting its processing is withdrawn or any other permission ceases to apply (for example, when the purpose of processing the data no longer exists or the data is not needed for that purpose).

If data is not deleted because it is needed for other, legally permitted purposes, its processing is restricted to those purposes. This means the data is blocked and not processed for other purposes. This applies, for example, to data that must be kept for commercial or tax law reasons, or whose storage is necessary to establish, exercise or defend legal claims or to protect the rights of another natural or legal person.

Further information on the erasure of personal data may also be given in the individual sections of this privacy policy.

Changes and updates to this privacy policy

Please check the content of our privacy policy regularly. We update it whenever changes to the data processing we carry out make this necessary. We will let you know as soon as a change requires action on your part (e.g. consent) or another individual notification.

Where we give addresses and contact details of companies and organisations in this privacy policy, please note that these may change over time, and check the details before getting in touch.

Your rights as a data subject

As a data subject, you have various rights under the GDPR, arising in particular from Art. 15 to 21 GDPR:

• Right to object: you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. Where your personal data is processed for direct marketing, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
• Right to withdraw consent: you have the right to withdraw any consent you have given at any time.
• Right of access: you have the right to obtain confirmation as to whether data concerning you is being processed, and to access that data, further information and a copy of the data in accordance with the legal requirements.
• Right to rectification: in accordance with the legal requirements, you have the right to have incomplete data concerning you completed or inaccurate data concerning you corrected.
• Right to erasure and restriction of processing: in accordance with the legal requirements, you have the right to have data concerning you erased without undue delay or, alternatively, to have the processing of the data restricted.
• Right to data portability: you have the right to receive data concerning you that you have provided to us in a structured, commonly used and machine-readable format, or to have it transmitted to another controller, in accordance with the legal requirements.
• Right to lodge a complaint with a supervisory authority: in accordance with the legal requirements, you also have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, your place of work or the place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR.

Definitions

This section gives you an overview of the terms used in this privacy policy. Many of them are taken from the law and are defined above all in Art. 4 GDPR. The legal definitions are binding. The explanations below are mainly intended to help you understand them. The terms are listed in alphabetical order.

Controller

The “controller” is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Personal data

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing

“Processing” means any operation or set of operations performed on personal data, whether or not by automated means. The term is broad and covers practically any handling of data, be it collecting, analysing, storing, transferring or deleting it.