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Avanza Previsión: cancelling, claims and complaints

Avanza Previsión, Compañía de Seguros, S.A. has its head office in Madrid, Spain. The Spanish insurance supervisor DGSFP lists it under code C0809. This page explains where your cancellation goes, the notice period under Spanish law, how to report a claim and whom to contact with a complaint.

How to cancel with Avanza Previsión

Send the cancellation to the address on your policy. If none is given, the head office is right:

Avanza Previsión, Compañía de Seguros, S.A.
C/ Villanueva n º 11, planta baja
28001 Madrid
Spain

Spanish policies usually renew for one year at a time. To stop the renewal you must tell the insurer in writing at least one month before the current period ends; the insurer needs two months (article 22 of the Spanish Insurance Contract Act, Ley 50/1980).

Give your policy number, your name and the date, and ask for confirmation of receipt.

Reporting a claim to Avanza Previsión

  1. Spanish law requires you to report the loss within seven days of learning about it, unless the policy allows longer (article 16, Ley 50/1980).
  2. You must do what you can to limit the consequences (article 17, Ley 50/1980).
  3. Collect photos, receipts and names of witnesses; for theft you also need a police report (denuncia).
  4. Keep your policy number at hand.

Complaints about Avanza Previsión

Avanza Previsión does not appear in the rankings of the DGSFP complaints report for 2024. The report only names the 25 insurers with the most complaints or the highest rate in each table, not a complete list.

Where to complain

In Spain every insurer must run its own complaints service (Servicio de Atención al Cliente). If it does not answer or the answer does not satisfy you, you can turn to the complaints service of the supervisor DGSFP (Orden ECC/2502/2012).

Customer complaints service (register)

Calle Francisco Silvela, 106, 28002 Madrid
914352486
departamentoreclamaciones@avanzaprevision.com

Premiums in the official statistics

According to the DGSFP annual statistics for 2024: non-life premiums 0.1 million euros, market share 0.00 per cent; life 110.4 million euros, market share 0.37 per cent.

What Avanza Previsión is licensed to insure

According to the register the company is licensed for 3 classes:

  • 00 Life
  • 01 Accident
  • 02 Sickness

Compare before you cancel

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Questions

Where do I send a cancellation to Avanza Previsión?

To the address on your policy, otherwise to the head office: Avanza Previsión, Compañía de Seguros, S.A., C/ Villanueva n º 11, planta baja, 28001 Madrid.

How much notice do I need to give?

At least one month before the current period ends, in writing (article 22, Ley 50/1980).

Who supervises Avanza Previsión?

The Spanish insurance supervisor DGSFP (Dirección General de Seguros y Fondos de Pensiones).

Sources

Updated: 16 October 2026 · Insurers in Spain · Insurers in Germany