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Clinicum Seguros: cancelling, claims and complaints
CLINICUM SEGUROS, SOCIEDAD ANONIMA has its head office in Barcelona, Spain. The Spanish insurance supervisor DGSFP lists it under code C0225. This page explains where your cancellation goes, the notice period under Spanish law, how to report a claim and whom to contact with a complaint.
How to cancel with Clinicum Seguros
Send the cancellation to the address on your policy. If none is given, the head office is right:
CLINICUM SEGUROS, SOCIEDAD ANONIMAPS DE GRACIA, 121
08008 Barcelona
Spain
Spanish policies usually renew for one year at a time. To stop the renewal you must tell the insurer in writing at least one month before the current period ends; the insurer needs two months (article 22 of the Spanish Insurance Contract Act, Ley 50/1980).
Give your policy number, your name and the date, and ask for confirmation of receipt.
Reporting a claim to Clinicum Seguros
- Spanish law requires you to report the loss within seven days of learning about it, unless the policy allows longer (article 16, Ley 50/1980).
- You must do what you can to limit the consequences (article 17, Ley 50/1980).
- Collect photos, receipts and names of witnesses; for theft you also need a police report (denuncia).
- Keep your policy number at hand.
Phone and website from the register; your policy takes precedence.
Complaints about Clinicum Seguros
Clinicum Seguros does not appear in the rankings of the DGSFP complaints report for 2024. The report only names the 25 insurers with the most complaints or the highest rate in each table, not a complete list.
Where to complain
In Spain every insurer must run its own complaints service (Servicio de Atención al Cliente). If it does not answer or the answer does not satisfy you, you can turn to the complaints service of the supervisor DGSFP (Orden ECC/2502/2012).
Customer complaints service (register)
Paseo de Gracia, 120 1º derecha, 08008 Barcelona
902159154
juridico@defensasegurado.org
Premiums in the official statistics
According to the DGSFP annual statistics for 2024: non-life premiums 18.8 million euros, market share 0.04 per cent; life 0.0 million euros, market share 0.00 per cent.
What Clinicum Seguros is licensed to insure
According to the register the company is licensed for 4 classes:
- 01 Accident
- 02 Sickness
- 18 Assistance
- 19 Funeral expenses
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Questions
Where do I send a cancellation to Clinicum Seguros?
To the address on your policy, otherwise to the head office: CLINICUM SEGUROS, SOCIEDAD ANONIMA, PS DE GRACIA, 121, 08008 Barcelona.
How much notice do I need to give?
At least one month before the current period ends, in writing (article 22, Ley 50/1980).
Who supervises Clinicum Seguros?
The Spanish insurance supervisor DGSFP (Dirección General de Seguros y Fondos de Pensiones).
Sources
- DGSFP, Registro de entidades: Clinicum Seguros
- DGSFP, Memoria del Servicio de Reclamaciones 2024
- DGSFP, Memoria Estadística Anual 2024
- Ley 50/1980 de Contrato de Seguro
- Orden ECC/2502/2012
Updated: 16 October 2026 · Insurers in Spain · Insurers in Germany