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Previsora General, Mutualidad de Previsión Social: cancelling, claims and complaints
PREVISORA GENERAL, MUTUALIDAD DE PREVISIÓN SOCIAL has its head office in Barcelona, Spain. The Spanish insurance supervisor DGSFP lists it under code P3162. This page explains where your cancellation goes, the notice period under Spanish law, how to report a claim and whom to contact with a complaint.
How to cancel with Previsora General, Mutualidad de Previsión Social
Send the cancellation to the address on your policy. If none is given, the head office is right:
PREVISORA GENERAL, MUTUALIDAD DE PREVISIÓN SOCIALAusiás Marc, 117-119 Bajos
08013 Barcelona
Spain
Spanish policies usually renew for one year at a time. To stop the renewal you must tell the insurer in writing at least one month before the current period ends; the insurer needs two months (article 22 of the Spanish Insurance Contract Act, Ley 50/1980).
Give your policy number, your name and the date, and ask for confirmation of receipt.
Reporting a claim to Previsora General, Mutualidad de Previsión Social
- Spanish law requires you to report the loss within seven days of learning about it, unless the policy allows longer (article 16, Ley 50/1980).
- You must do what you can to limit the consequences (article 17, Ley 50/1980).
- Collect photos, receipts and names of witnesses; for theft you also need a police report (denuncia).
- Keep your policy number at hand.
Phone and website from the register; your policy takes precedence.
Complaints about Previsora General, Mutualidad de Previsión Social
Previsora General, Mutualidad de Previsión Social does not appear in the rankings of the DGSFP complaints report for 2024. The report only names the 25 insurers with the most complaints or the highest rate in each table, not a complete list.
Where to complain
In Spain every insurer must run its own complaints service (Servicio de Atención al Cliente). If it does not answer or the answer does not satisfy you, you can turn to the complaints service of the supervisor DGSFP (Orden ECC/2502/2012).
Customer complaints service (register)
CALLE AUSIAS MARC, 117, Barcelona
933041600
SAC@PREVISORAGENERAL.COM
Premiums in the official statistics
According to the DGSFP annual statistics for 2024: non-life premiums 15.7 million euros, market share 0.03 per cent; life 3.9 million euros, market share 0.01 per cent.
What Previsora General, Mutualidad de Previsión Social is licensed to insure
According to the register the company is licensed for 1 classes:
- PA Insurance benefits (mutual provident society)
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Questions
Where do I send a cancellation to Previsora General, Mutualidad de Previsión Social?
To the address on your policy, otherwise to the head office: PREVISORA GENERAL, MUTUALIDAD DE PREVISIÓN SOCIAL, Ausiás Marc, 117-119 Bajos, 08013 Barcelona.
How much notice do I need to give?
At least one month before the current period ends, in writing (article 22, Ley 50/1980).
Who supervises Previsora General, Mutualidad de Previsión Social?
The Spanish insurance supervisor DGSFP (Dirección General de Seguros y Fondos de Pensiones).
Sources
- DGSFP, Registro de entidades: Previsora General, Mutualidad de Previsión Social
- DGSFP, Memoria del Servicio de Reclamaciones 2024
- DGSFP, Memoria Estadística Anual 2024
- Ley 50/1980 de Contrato de Seguro
- Orden ECC/2502/2012
Updated: 16 October 2026 · Insurers in Spain · Insurers in Germany