Home · Ask an owner
Don't ask us. Ask an owner.
You only find out how good a boat insurer is when something goes wrong. So this page belongs to customers who insure with us and will answer your questions: same boat, same waters, some of them with a claim behind them. They get nothing from us for it, no discount and no bonus, which is exactly why they have no reason to paint anything rosier than it was.
The owners' wall
The wall is filling up.
Nobody goes on this wall without saying yes, and no card goes up before we have checked the policy behind it. Until the first owners are here, we answer your questions ourselves: +49 3375 29 12 77.
Your question
We pass it on, they answer in person
Your question goes to the owner exactly as you wrote it. Whether and how they answer is up to them; we don't read along and we don't script anything. You see their address once they reply.
Received.
We pass your question on today. Most owners reply within a few days. If you hear nothing within a week, we get in touch and suggest someone else.
No discount, no bonus
Why owners take part
Nobody on the wall earns anything from your decision. That is the point: someone with nothing to sell will also tell you what didn't go well.
Local guide
After three recommendations your card is marked "Local guide". Anyone new to your waters finds you first.
Your story, if you like
If you have something to tell, a passage, a refit, a claim, we can feature you in our magazine or our podcast.
For customers
How to get on the wall
Three minutes, once. We check your policy, email you and ask for a photo of your boat; your face doesn't need to be in it. Only the model, your waters, the year you joined us, your sentence and, if you like, the type of claim are shown. Never your name.
When a question comes in, we forward it by email. You don't have to answer, and one line gets you off the wall again.
Thank you, that has arrived.
We check the policy and will email you about the photo in the next few days. Questions: +49 3375 29 12 77.
Questions
Does the owner get anything for answering me?
No: no money, no discount, no bonus. They answer because they once stood in front of the same decision. That is also why they have no reason to talk anything up.
Will the owner see my address, and will I see theirs?
With your permission we forward your question with your email address. If they reply, you see their address in the reply. Whether they answer is their choice. We never publish their name or policy number.
Is this a review of NAMMERT?
No. Owners write the sentences on their cards themselves, and we don't polish them. Anyone who had a claim can say what kind it was. How it went, you find out by asking.
What if nobody on the wall has my boat?
Then ask an owner on the same waters or with a similar type of boat. Or call us on +49 3375 29 12 77. We will also tell you when we are not the right insurer for you.
I'm a customer. What do I get from being on the wall?
No money, on purpose. You help owners in your area with a decision you have already made. After three recommendations you are shown as a local guide, and if you like we feature you in our magazine or podcast.
Can I come off the wall again?
Any time, a short email is enough. We take the card down the same day.
I'm a dealer or broker. Is this for me?
No, the wall is for owners. Commercial introductions run under an intermediary agreement with commission.
