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Your contacts at NAMMERT
These are your contacts at NAMMERT, with their names, direct lines and what each of them looks after. There is no call centre in between: you reach the people who actually handle your request. And they know what a mooring is, because they go out on the water themselves.
House rule
Everyone in the office holds the German recreational boating licence for both coastal and inland waters, the Sportbootführerschein See und Binnen. Anyone who joins without it takes both in their first year, and the company pays for them.
Who looks after what
Quote and sign-up
New cover
Working out a premium, choosing sums insured, cruising area and deductible, and getting the application through.
+49 3375 29 12 77
josy.jaekel@nammert.com
Policy administration
An existing policy
A new value after a refit, a wider cruising area, a different berth, selling the boat, documents and the international certificate.
Josy Olivia JäkelCustomer service · LinkedIn
+49 3375 29 12 77
info@nammert.com
Claims
Reporting a claim
Claims are taken on and handled in house, not passed to an outside call centre. Photos of the damage can be sent straight away by WhatsApp.
Claims line +49 3375 566 75 05
info@nammert.com
Partners
Brokers, dealers and marinas
For businesses that want to offer NAMMERT cover to their own customers: a free online calculator for your website, a fully digital process from application to policy, and commission on new and existing business.
Stefan HeinzPartner manager · LinkedIn
The service team answers by phone and email on weekdays from 8:00 to 17:00, German time.
Management
Norman NammertManaging partner
Owner of the brand, insurance broker and managing director of NAMMERT Assekuradeur GmbH. More about him on his profile page and on LinkedIn.
How to reach us
Phone
Questions and quotes:
+49 3375 29 12 77
Claims:
+49 3375 566 75 05
Around the clock on +49 3375 29 12 77, photos of a damage included.
Email and portal
info@nammert.com. Policy changes and claims go fastest through the customer portal mein NAMMERT.
In person
Karl-Marx-Straße 4, 15711 Königs Wusterhausen near Berlin, by appointment. The offices in Salzburg and Palma are listed on the contact page.
Would you rather write than call? Use the contact form, and you will usually hear back on the same working day.
