1 Declarations and notifications intended for us that concern the insurance contract and are made directly to the insurer must be made in text form (for example email, fax or letter). This does not apply so far as written form is required by law or these conditions provide otherwise. 2 Declarations and notifications are to be addressed to the insurer's head office or to the office designated as competent in the policy schedule.
If you have not notified a change of your address, sending a registered letter to the last address known to the insurer is sufficient for a declaration of intent that must be made to you. The declaration counts as received three days after the letter is sent. This applies accordingly where a change of name has not been notified to the insurer.
1 Claims under the insurance contract become time barred after three years. Limitation begins at the end of the year in which the claim arose and the creditor learned of the circumstances giving rise to the claim and of the identity of the debtor. Grossly negligent ignorance is equivalent to knowledge. 2 Where a claim under the insurance contract has been notified to the insurer, the period between notification and receipt by the claimant of the insurer's decision communicated in text form (for example email, fax or letter) does not count towards the calculation of the period. German law applies to the contract. The German wording of the conditions alone is binding; this translation is provided for understanding only.